Compliance Without Documentation Is Just a Promise
Courts don't care that your website was accessible — they care that you can prove it. Every remediation we deliver includes a complete legal documentation package built to protect you when it counts.
Six Documents That Form Your Legal Shield
Each document serves a specific legal or operational purpose. Together, they form the most comprehensive ADA compliance documentation package available for Shopify stores.
WCAG 2.1 AA Compliance Certificate
A signed, dated certificate confirming your site meets WCAG 2.1 Level AA standards as of the remediation date. Includes the specific success criteria verified, methodology used, and a 12-month validity period.
Accessibility Statement
A legally vetted, attorney-reviewed accessibility statement for your website footer — using language courts recognize as evidence of good-faith compliance effort. Includes contact information for accessibility assistance requests.
Voluntary Product Accessibility Template
A standardized VPAT document mapping your Shopify store's accessibility conformance to WCAG 2.1 criteria. Required for government procurement and increasingly requested by enterprise buyers and legal counsel.
Remediation Log
A complete, timestamped record of every accessibility fix made — file by file, element by element. Each entry includes the violation found, the WCAG criterion it violated, and the fix applied. Critical for demonstrating good-faith effort.
Developer Attestation Letter
A signed letter from our lead IAAP-certified accessibility developer affirming the scope, methodology, and quality of remediation performed on your site. Carries professional and legal weight in litigation contexts.
Assistive Technology Test Results
Documented test results from manual screen reader testing on NVDA (Windows), JAWS (Windows), and VoiceOver (Mac/iOS). Keyboard-only navigation test results included. Proof of real-device human testing — not automated scans.
Why Documentation Changes Everything
Courts evaluate two things in ADA website cases: whether the site is accessible, and whether the operator made a good-faith effort. Documentation is how you prove the latter.
Good-Faith Effort Reduces Damages
Courts consistently award lower settlements when defendants can demonstrate documented, systematic accessibility efforts. The difference between documented and undocumented remediation can be tens of thousands of dollars.
Timestamps Create a Legal Timeline
Our remediation logs include precise timestamps for every fix. This creates an undeniable record of when your compliance work occurred — invaluable when a lawsuit's timeline is being established.
Demand Letter Response Ammunition
When you receive a demand letter, your attorney's first question is "what documentation do you have?" A complete package — certificate, log, attestation, test results — transforms a strong settlement position into a potential dismissal.
How Your Documents Get Created
Documentation is generated during and after the remediation process — not retrofitted afterward. Every fix is recorded in real time.
Remediation Begins
Every accessibility fix is logged in our documentation system with a timestamp and WCAG criterion reference as it's made.
AT Testing Conducted
Screen reader and keyboard tests are run with real assistive technology. Results are documented with pass/fail evidence per page template.
Documents Compiled
All six documents are generated and reviewed by our lead developer. Certificate, statement, VPAT, log, attestation, and test results.
Package Delivered
Your complete documentation package is delivered as a single organized folder — ready to hand to your attorney or legal team.
Government Entities: The Deadline Was April 2026
For state and local government entities, the DOJ has formally mandated WCAG 2.1 AA compliance with a documentation requirement. The following entities must now have both compliant websites and documentation on file.
Don't Just Be Compliant — Be Able to Prove It
Get the complete documentation package with your remediation. Start with a free audit today.