How We Work

From Exposed to Protected — Step by Step

A transparent, documented, five-phase process with clear milestones and zero surprises. Here's exactly what happens when you work with ADA Websites.

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Phase 1 — Discovery

Free Audit & Scope Assessment

Before we quote, before we charge, before anything — we scan your entire Shopify store and show you exactly what we're dealing with. You get a real audit report with your violation count and legal risk score.

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You submit your Shopify store URL through our free audit form
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We run automated + manual scanning across every page template
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You receive a full audit report with risk score within 24 hours
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A specialist walks you through the findings — free, no pressure
⏱ 24 hours · Free · No obligation
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Phase 2 — Planning

Remediation Scope & Quote

Once you decide to proceed, we formalize the remediation scope and deliver a flat-rate quote. No hourly billing, no scope creep, no surprises. You know exactly what you're getting and what it costs before we begin.

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Full page inventory documented — every template, app, and page type
2
Flat-rate quote delivered — one price, everything included
3
Timeline confirmed — standard 14 days, emergency 48-hour available
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Staging environment set up — your live store stays untouched
⏱ 1–2 days · Flat-rate pricing
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Phase 3 — Remediation

Manual Code Fixes

This is the core of what we do. Certified accessibility developers work through every Liquid template, JavaScript file, and CSS stylesheet in your Shopify theme — fixing violations at the source code level. Every fix is logged in real time.

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Alt text implementation across all product and content images
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ARIA labels, roles, and live regions added throughout
3
Full keyboard navigation and focus management fixed
4
Color contrast corrected across all page templates
5
Checkout flow and cart fully remediated
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Third-party apps assessed and patched where possible
⏱ Days 3–10 · All in staging
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Phase 4 — Testing

Real Assistive Technology QA

Before we touch your live store, every remediated template is tested with real assistive technology by a real human tester. We test keyboard-only navigation end-to-end, including the checkout flow. Issues found are fixed before delivery.

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NVDA screen reader test — Windows (most common AT for lawsuits)
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JAWS screen reader test — Windows enterprise standard
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VoiceOver test — Mac desktop and iOS mobile
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Full keyboard-only navigation from homepage through checkout
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Test results documented and saved for your legal package
⏱ Days 10–12 · Human testing
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Phase 5 — Delivery

Deployment & Documentation

You approve the changes in staging. We deploy to your live Shopify theme. Then we deliver your complete documentation package — everything you and your attorney need to demonstrate WCAG 2.1 AA compliance.

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You review and approve changes in staging
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Code deployed to live theme during low-traffic window
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WCAG 2.1 AA compliance certificate issued
4
Full documentation package delivered: log, attestation, VPAT, AT results
5
Accessibility statement added to your site footer
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30-day guarantee period begins — any missed violations fixed free
⏱ Days 13–14 · You're protected

Ready to Start Phase 1?

Your free audit is the first step. Results in 24 hours.

Get My Free Audit →